Spring is in the air but is it in your step? Or in your heart?

Well, we are just about two months into 2012 and as usual, all those people who joined a gym after Christmas with great enthusiasm are now starting to see that enthusiasm wane and with it the number of visits that they make to the gym. Why is it however, that so many of us continue paying for our gym membership after we stop going, in the forlorn hope that we will “get back into the habit”?

The weather has been interesting (in the Chinese sense perhaps) in my garden. I’m still waiting for the daffodils to flower. However, whole “fields of hope” planted in support of the Marie Curie charity and grass verges have seen their daffodils finish flowering. I blame the squirrels for eating a high proportion of the bulbs planted in my garden over the last five or so years!

But what about our businesses? If Spring is not in your step or in your heart (or both) then your morale and that of your colleagues will be adversely affected, and this in turn will affect your business. So what can we do?

One answer, perhaps, is in our choice of New Year’s resolutions! So what about some resolutions which are not necessarily time-consuming, or indeed difficult to keep?

Here are some suggestions:

Plan how you want your business to grow- set aside the time you need to make it happen. Try something new in a controlled way to test out whether it will work for you Attend an extra networking meeting regularly – perhaps in an area new to you Ask for recommendations in a professional manner rather than as if asking for a favour Look with whom you can collaborate instead of competing Make appointments for yourself and your friends and family….. and keep them Avoid “not words” those which project a negative e.g. “How are you… Not Bad”. Why not say” Great!” and see what a difference this makes And my pet hate on this subject- never use “No problem” it devalues what you have just done in the eyes of the person who thanked you- “ My pleasure” or” that’s what we are here for” engender a completely different feeling!

So which of these would make the most difference for you?

I cannot answer that for you, but I can suggest that doing things that improve the way that you feel about yourself, or the way that others feel about you, will make a great deal of difference to your appetite to get on and do whatever it is you want to achieve in your business.

SatNav4Business is always looking for new collaborators. In some cases this is looking, with others, at what they do that is both similar and different. Where it is similar then we are in competition, but generally speaking the marketplace is big enough for all of us. Where it is different then there is an opportunity to collaborate.

Equally, there will be things that our clients may need which we do not provide. Here there is the opportunity to introduce work to others or, just as importantly, for others to introduce work to us!

In all those businesses which are generally selling their time there is always a tension between the time spent on delivery (which can be invoiced) and promotion (which cannot). Therefore, if one can acquire additional work via someone else or indeed pass work on to someone else and in both cases, pay or be paid for it, this will help to increase our profitability.

So if you feel that you can bring something to our party, or that we can bring something to yours, please be in touch!

One serious competitor to many of our businesses is the DIYer, and this has affected many sectors within the market, including graphic design, print, photography, Web design etc. The person who goes out to look for their preferred purchase in a local retailer and then seeks to buy more cheaply online is not dissimilar from the person who discusses their “problem” with a consultant or specialist in their field, listens carefully to what they say and then tries to go and do it for himself.

Those of us with expertise are always being told to avoid giving away “free consultancy”. However, SatNav4Busienss is now offering a “try before you buy” service. We will invest time in your business and discuss with you what we find on the basis that you are then the more likely to decide to buy some of what we may be able to do for you!

Why not make the most of this opportunity and a call us to arrange a meeting – perhaps around your biggest business issue today and let’s see what happens?

And finally, it is generally true that no one person can do everything that may need to be done to achieve success in their own business. It needs to be a team effort and that team in most cases has to include people who are not employed within the business. So, one of the challenges is to find those people who can help you to achieve success at whatever stage you are in your business journey!

If you have any questions, want to talk through your ideas, get a second opinion regarding your borrowing proposal or business plan, or want some help in looking at any of the above issues please call SatNav4Business on 0845 468 1 468, email or complete the contact form at

As ever we provide an initial meeting (virtual or face to face depending on timing etc) of an hour for newsletter readers- thirty minutes for everyone else.

We hope to see or hear from you soon and always welcome feedback on this newsletter, our website and the content in our online shop.

Jeremy, Jerry and Steve

Wherever You Are On Your Business Journey Satnav4business Can Help You To Arrive At Your Chosen Destination!

From Free Downloads. Fact Sheets, Guides, Reviews And Online Support To Workshops And In Depth Face To Face Bespoke Solutions. The Choice Is YOURS…

Dates for the Diary

Surrey Chambers East Surrey Business Breakfast Club at Epsom Racecourse Tuesday 6thMarch 08.00-09.30

The Royal Box, Epsom Downs Racecourse, Epsom KT18 5LQ.

Come and join in at these regular informal breakfasts. There are no speakers, they are designed to give you a regular opportunity to meet and discuss local issues and widen your own network of customers, suppliers, neighbours and competitors. It’s a great way to start the day, meet new people and get well fed into the bargain. Members £14 +VAT, Non Members £20+VAT Book at

Kingston Chamber Networking Breakfast Thursday 8th March 08.00-09.30 The Canbury Arms, 49 Canbury Park Road, Kingston KT2 6LQ

Come and enjoy the surroundings and the tremendous hospitality of Michael Pearson and his award-winning team. As usual, there’ll be ample time to meet and greet old chums and meet new faces, to network and promote your business. Remember to bring plenty of business cards and be prepared to present your business in the “minute to win it” draw.

If you have not been to a Kingston Chamber business breakfast for a while, do please give them a try, you will find they are friendly, fun and that you are almost certain to meet some interesting and useful contacts.

Cost Members £20, Non Members £30.00 Book at:

Surrey Chambers East Surrey Business Breakfast Club Thursday 8th March 2012 08.00-09.30 Hartsfield Manor (De Vere Venues), Sandy Lane, Betchworth RH3 7AA.

Come and join us at these regular informal breakfasts at this Victorian Mansion.

There are no speakers, they are designed to you a regular opportunity to meet and discuss local issues.

Book at:

Cost Members £14 +VAT, Non Members £20+ VAT

Leatherhead Chamber Networking Breakfast Tuesday 13th March 7.30-9.00 at the Mercure Burford Bridge Hotel, at the foot of Box Hill, Dorking RH5 6BX

Book at:

Cost members and non members £12.

Kingston Chamber NetworkingEvening Wednesday 14th March 18.00 – 19.30 at All Saints Church, Market Place, Kingston upon Thames KT1 1JP

Cheese & Wine at All Saints – Networking in a great place. All Saints Church is the original heart and soul of the town.

It is home to numerous relics and icons dating back a thousand years. Most importantly it is the birthplace of England! Now it needs your help to restore its splendour and majesty – and put it back in pride of place, at the centre of the bustling business community.

Come and enjoy fine English cheeses and wine, take a gentle tour, be inspired by our heritage and be part of this wonderful asset’s future – for centuries to come. All profits to ASK

Book at:

Cost Members £21.97 – Non Members £32.58

Surrey Chambers Elmbridge Business Breakfast ClubThursday 15th March 08.00-09.30 at the Hilton Hotel, Seven Hills Road, Cobham KT11 1EW

For details see Epsom and Betchworth events above. Book at:

Cost members £14 + VAT – Non members £20 +VAT

Merton Chamber – Raynes Park Business Breakfast 15th March O8.00-09.30 at Bar 191, Worple Road, Raynes Park, SW 20 8RE

Network and share your views with other businesses, hear about the plans for the development of Raynes Park, talk about the issues affecting local businesses and find out how Merton Chamber can help your business. And – enjoy a tasty breakfast at Bar191

Book at:

or call Caroline Cook on 020 8944 5501.

Members £12 +VAT – Non Membes £17 + VAT

Surrey IoD Guildford PubHub Thursday, February 15 18.00 to 20.00

The previous informal Get Togethers in Guildford, Dorking and Reigate have been most successful and the idea is to offer a monthly opportunity for informal networking across the branch catchment area. Come and unwind after work and enjoy a relaxing drink at the Boatman, Millbrook, Guildford GU1 3XJ. Cash bar, no need to book, everyone welcome.

Surrey IoD The Economy – How Is This Affecting You, and What’s Next?

Tuesday 20th of March 18.OO – 21.OO at Canon (UK) Ltd, Woodhatch, Cockshot Hill, Reigate, RH2 8BF

Come along to the Canon Headquarters in Reigate, where Surrey and Sussex branches are pleased to announce a very prestigious event, involving two of the country’s leading and renowned economists – Trevor Williams, Chief Economist Lloyds TSB Corporate Markets and the IoD’s very own Graeme Leach.

Given the challenging state of the economies across the world and the fact that we seem to be bumping in and out of recession, we remain in interesting times. Get a comprehensive view of what’s going on, where we have been, where we may think we are and what the future holds.

There will be plenty of opportunity to ask those pointed, probing questions, so look forward to a lively, humorous and interactive evening.

Come along and take part in this rare opportunity to get a view into the world economy and indeed the U.K.’s.

This event is a Member Only Event but members are encouraged to bring along a guest who they feel might benefit from joining this dynamic evening. A light buffet and drinks will be served.

Members and guests £25+VAT . Book at

For further information call 020 8398 9643 or e-mail

Surrey IoD 8.59 Breakfast Club Friday 30th March 07.00 for 07.20 08.59 at Guildford Cathedral Refectory Guildford Surrey GU2 7UP

The purpose of these breakfasts is to enable people to shape and lead their business or businesses better in all respects not only through their role as chief salesperson. Put another way, these breakfast events exist and are structured to help people to work on their business not in their business.

At each session work is undertaken together round small tables where just five people tackle a very specific task relevant to building and leading an organisation well, in a way that fits in with the future.

Book at Cost members £15 plus VAT, non members £25 plus VAT.