Drawing Up Terms & Conditions of Trade


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Before providing a service or selling goods, you and your customer need to be clear about the terms and conditions that apply to the transaction. This becomes particularly important when there are problems in a transaction, but equally important for seemingly mundane questions like when you require payment to be made or what happens if you do not deliver on time.

This factsheet describes the most important terms and conditions that need to appear in contract between you and your customer. These points can help you understand the content and purpose of these contracts, and can give you a basis for drafting your own terms and conditions; in the final instance, though, you will need to consult your solicitors and insurers to produce a useable document.